DISH Hardware Engineering

Presence Detection and TV profiles

Launch personalized profiles on TV when DISH user is detected

Q3-4 2024, Q1-2 2025

—Use presence detection to identify users within a group and trigger personalized features on TV, ie; CC, volume change, and channel tuning.

Role

Product Researcher and Designer

Tools: Semi-secured wireless joey 4,Raspberry Pi 4, novelda x7f202 (ultra wide band), npu imxm93

Design Method: Lean canvas: Feasibility, Usability, User Value, Viability

Goal

Analyze, evaluate, and recommend a presence detection technology best suited to detect person/people and automate a common task for them when watching TV. Research and meet with Vendors to understand tech capabilities and integration tools.

DISCOVER: Understand use case and goals, and frustrations for seniors when watching TV while living alone.

Month 1-Competitive Analysis , Market Research

Month 2-User Interviews, Interview Synthesis

Month 3- Storyboards interviews and User Stories- SW collaboration

Month 4- PoC development- SW collaboration

Month 5 - User testing- SW collaboration

Month 6 - Refinement of PoC/ User Testing- SW collaboration

Month 7- Synthesis, documentation, present recommendations.

Approach

User Interviews

DESIGN:Create user stories for the Software team to help develop PoC. Weekly stand-ups with key stakeholders to inform and track progress of sprints for PoC.

DELIVER: Present use case and tech capabilities to leadership for feedback. Meet with DISH Business to run demo and share discovery efforts that can align with their Senior Living opportunities.

Questions

User hierarchy: how will AI/UWB work when multiple users are detected.

Is this solving a real problem?

NEXT STEPS: We solved the feasibility piece but still do not understand user value. Opportunity to interview and test with Senior Living to learn more about their goals and not the demo itself.